
Accessibility Statement
Effective Date: July 13, 2026
Last Updated: July 13, 2026
At Touchpoint HR, LLC ("we," "our," or "us"), we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our services and website are inclusive.
1. Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
We aim to make our website, TouchpointHR.com, conformant with the WCAG 2.1 Level AA standards. We continually audit our platform to ensure that the content is robust, operable, understandable, and perceivable for all visitors.
2. Accessibility Features
Having accurate information about you allows us to provide you with smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
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Deliver, manage, and schedule your consulting sessions.
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Respond to customer service requests and product inquiries.
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Send you administrative information, invoices, and service updates.
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Email you newsletters, marketing materials, or promotional offers (which you can opt out of at any time).
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Analyze website usage and trends to improve your browsing experience.
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Prevent fraudulent transactions and monitor against theft or criminal activity.
3. Limitations and Alternatives
Despite our best efforts to ensure the accessibility of our website, there may be some limitations. Some legacy sections or third-party embedded applications (such as external booking calendars, payment processors, or embedded video tools) may occasionally present accessibility challenges outside of our control.
If you encounter an inaccessible feature, please contact us directly, and we will work with you to provide the information or service through an alternative method.
4. Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or notice areas that need improvement, please let us know:
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Email: TouchpointHRLLC@gmail.com
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Phone: 704-502-2599
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Mailing Address: 125 Water Oak Drive Mooresville NC 28117
We try to respond to feedback and accessibility concerns within 3 to 5 business days.